8E

Applications and quality control

Solving practical problems with normal distributions: percentages and numbers of items, setting cut-offs, and using the mean and standard deviation for quality control in manufacturing.

A bottling plant in Western Sydney fills thousands of $600$ mL bottles every hour. No machine is perfect: some bottles get $603$ mL and some get $597$ mL. Too little and the company breaks consumer law. Too much and it gives away drink for free. The normal distribution tells them exactly how many bottles will be out, and when the machine needs fixing.

A method for any problem

  1. Write down the mean and standard deviation.
  2. Find the z-score of each value in the question (or count standard deviations from the mean).
  3. Sketch a bell curve and shade the region you want.
  4. Add the pieces: $34$, $13.5$, $2.35$, $0.15$, or $50$ for a whole half.
  5. If asked "how many", multiply the percentage by the total.
Example 1●●

The bottles have volumes normally distributed with mean $600$ mL and $s = 4$ mL. Bottles under $592$ mL are rejected. In a run of $12{,}000$ bottles, how many are rejected?

$z = \dfrac{592 - 600}{4} = \dfrac{-8}{4} = -2$
Find how far 592 is from the mean in standard deviations.
Percentage rejected $= 5 \div 2 = 2.5\%$
Below z = -2 is half of the 5% outside the middle 95%.
$0.025 \times 12{,}000 = 300$ bottles
Multiply the percentage by the total number of bottles.

Working backwards to a cut-off

Sometimes you know the percentage and need the value. Turn the percentage into a z-score using the rule, then use $x = \bar{x} + zs$.

Example 2●●

A gym's fitness test scores are normal with mean $50$ and $s = 6$. The top $16\%$ get a free month. What score do you need?

$16\%$ lies above $z = 1$.
Top 16% is everything above the middle 68% on the right: 32% outside, halved.
$x = 50 + 1 \times 6 = 56$
Convert z = 1 back to a raw score.
A score above $56$ earns the free month.
Answer in context.

Quality control

Factories don't weigh every product. Instead they take samples and check them against the expected mean and standard deviation. The usual rules are based on the 68–95–99.7 rule:

  • A product within $2$ standard deviations of the target is normal. About $95\%$ will be there.
  • A product beyond $2$ standard deviations happens only about $5\%$ of the time. Several in a row is a warning sign.
  • A product beyond $3$ standard deviations happens only $0.3\%$ of the time. One of these usually means stop the machine and check it.
InteractiveThe bottle filling machine
Try this

Set the machine's target and its standard deviation, then press Run 100 bottles. The histogram and the reject count build up. Bottles below the reject line turn red.

Press Machine fault: the mean starts to drift. How many bottles does it take before you'd notice? What standard deviation do you need so that fewer than $1$ bottle in $40$ is rejected?

Your turn

Bags of rice are labelled $1$ kg. The masses are normal with mean $1{,}010$ g and $s = 5$ g. (a) What percentage of bags are under $1{,}000$ g? (b) A bag of $1{,}027$ g is found. Should the machine be checked?

Show the answer

(a) $z = \dfrac{1000 - 1010}{5} = -2$. Below $z = -2$ is $2.5\%$.

(b) $z = \dfrac{1027 - 1010}{5} = \dfrac{17}{5} = 3.4$. That's more than $3$ standard deviations above the mean, which should happen less than $0.15\%$ of the time. The machine should be checked.

Flashcards
Steps for a normal distribution problem
Find z-scores, sketch and shade, add the pieces, multiply by the total if needed.
Top $16%$ cut-off
$z = 1$, so $x = \bar{x} + s$.
Quality-control warning sign
A value beyond $\pm 3s$ (expected only $0.3\%$ of the time), or many values beyond $\pm 2s$.
Practice
  1. Cans of soup have mass normally distributed with mean $410$ g and $s = 3$ g. What percentage of cans weigh more than $416$ g?

  2. In a run of $20{,}000$ cans from the same machine, how many weigh more than $416$ g?

  3. Light globes last a mean of $1{,}200$ hours with $s = 100$ hours, normally distributed. What percentage last between $1{,}100$ and $1{,}300$ hours?

  4. Using the same globes, what percentage last more than $1{,}000$ hours?

  5. Scores are normal with mean $40$ and $s = 9$. The top $2.5\%$ of scores are above what value?

  6. A machine fills bags with mean $250$ g and $s = 2$ g. Which bag should make an inspector check the machine?

  7. Over a week, $12\%$ of bottles from a machine are more than $2$ standard deviations from the target. What does this suggest?

  8. Bottles have volume mean $600$ mL and $s = 4$ mL. How many of $12{,}000$ bottles contain between $596$ mL and $608$ mL?

  9. Exam style: The time taken for a Sydney Trains service from Central to Hornsby is normal with mean $40$ minutes. $84\%$ of trips take less than $44$ minutes. Find the median trip time.

  10. Exam style: A machine fills boxes of cereal with mean $500$ g. Inspectors find that $2.5\%$ of boxes weigh less than $488$ g. Assuming the masses are normally distributed, find the standard deviation.

Formula sheet